عنوان انگلیسی مقاله:

Strategic knowledge management failures in small professional service firms in China

ترجمه عنوان مقاله: شکست استراتژی مديريت دانش در خدمات حرفه ای شركت های كوچک چينی

رشته: مدیریت دانش

سال انتشار: 2017

تعداد صفحات مقاله انگلیسی: 12 صفحه

منبع: ساینس دایرکت

نوع فایل: pdf

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چکیده مقاله

Strategic knowledge management failures in small professional service firms in China

In this paper, we report and reflect on Knowledge Management (KM) projects conducted in two China-based, smaller sized professional service firms. The authors acted as Action Researchers, assisting each firm extensively as it prepared for its implementation of an IT-based KMS. However, neither KMS implementation significantly improved knowledge transfer or work productivity. We analyze the project failures, noting the significance ofspecific strategic management deficiencies as well as inadequate employee involvement and incentives. The implications for the strategic management of knowledge and organizational change in China are considered.

Keywords: Knowledge management, Strategic management, Culture, Organizational change

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