عنوان انگلیسی مقاله:

The role and import ance of emotional ntelligence in knowledge management

ترجمه عنوان مقاله: نقش و اهمیت هوش هیجانی در مدیریت دانش

رشته: مدیریت دانش

سال انتشار: 2012

تعداد صفحات مقاله انگلیسی: 9 صفحه

منبع: International Paper

نوع فایل: pdf

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چکیده مقاله

Abstract The role and import ance of emotional ntelligence in knowledge management

Knowledge management is the main component of knowledge based society. Learning organisations are aware of the potential that lies in human resources, and are prone to developing new concepts of leadership, where hierarchy and pyramid structured decision making no longer play the main role. The new concept is built on partnership between professionals from different sectors of the organisation. Partners hip alliances depend on quality of human relations. We suggest that emotional intelligence enhanced with new concepts of leadership increases generating and transfer of knowledge. The study has a qualitative approach taken through interviews that were conducted with top management in order to investigate the role of emotional intelligence and its impact on management in correlation with sharing knowledge. The findings confirmed our two hypotheses, since research has shown how the leadership strategy reflects on input of employees, and the way resulting in stimulation or disc ouragement of the transfer of knowledge in the organisation.

Keywords: knowledge, emotional intell igence, leadership, human resources.

مقدمه مقاله

INTRODUCTION The role and import ance of emotional ntelligence in knowledge management

The purpose of this paper is to reflect on newmanagement paradigms that shape the development of knowledge-based organisations. Modern ways of doing business are changing considerably the original structure which was initially based solely on an authoritarian model of leadership. Experts believe that integration of personal potential of an individual plays a significant role in developing a successful management style. Referring to human relations, success depends on recognition and awareness of our emotional reactions towards obstacles and conflict situations. The intensity of conflicts reflects on organisation climate within the company, and the quality of relations between individuals. In this paper, we will identify and examine dimensions of emotional intelligence, and its impact on leadership and creative decision-making, while trying to encourage the Board of Executives for using more innovative decisions concerning human resource management.

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